Billing and subscriptions
Plans, payments, invoices, cancelling and changing plan.
Plans and what each one includes
A guide to free access, SQE1 and SQE2 plans, and one-off packs.
Cancelling or changing your subscription
Cancel at the end of the period, or switch plan, from the subscription page.
Payment failed or charged twice
What to do if a payment is declined, pending or appears twice.
Invoices and receipts
Where to find invoices for your orders and subscription payments.
Prices, VAT and currency
How prices are shown, what VAT means for your receipt and how to ask for a VAT invoice.
Renewals, billing dates and price changes
When you will be charged, how reminders work and how we handle changes to prices.